Propel26 is one continuous argument told in six themes.
These follow the journey from understanding what is changing in professional services to redesigning delivery, evolving the team, proving value, and building growth around outcomes.
Follow them in order or start with the theme most relevant to you. Each one includes a quick summary and the full Propel26 session when you want to go deeper.
.webp)
Enter the Era

Why buyers stopped paying for hours, and what experts say is the mandate now
Enter the Era

Why buyers stopped paying for hours, and what experts say is the mandate now


Kate Brady
PMO & Consulting Program Leader, OneSource Virtual

Eric Olson
VP, Customer Operations, OneSource Virtual

Kate Brady
PMO & Consulting Program Leader, OneSource Virtual

Eric Olson
VP, Customer Operations, OneSource Virtual

Mahesh Baxi
Chief Success Officer, Rocketlane
.webp)
Aly Khan Musani
CFO, Detechtion

Chithra Rajagopalan
Head of Finance, Obsidian Security

Intekhab Nazeer
CFO, Lineaje Inc

Moderator
Mahesh Baxi
Chief Success Officer, Rocketlane
.webp)
Aly Khan Musani
CFO, Detechtion

Chithra Rajagopalan
Head of Finance, Obsidian Security

Intekhab Nazeer
CFO, Lineaje Inc

Kristen Ware
Professional Services Program Manager, Submittable

Whitney Eskenazi
Manager, Implementation Services, LogicGate

Happy Luther
Founder, Zenkara Consulting

Kristen Ware
Professional Services Program Manager, Submittable

Whitney Eskenazi
Manager, Implementation Services, LogicGate

Moderated by
Happy Luther
Founder, Zenkara Consulting

Ali Meyer
Founder, GlossaPro.ai

Ali Meyer
Founder, GlossaPro.ai

Ankit Sobti
Co-Founder & CTO, Postman

Ankit Sobti
Co-Founder & CTO, Postman
Intelligence at Work
.webp)
What AI is actually doing inside delivery teams: real agents, real workflows, real numbers
.webp)

Joey Poarch
CEO, PSQuote

Joey Poarch
CEO, PSQuote

Ana Gole
VP Global Professional Services & Operations, Verint–Calabrio
.webp)
Justin Collins
VP Professional Services, Proofpoint

Josh Rutberg
VP Customer Outcomes, Glean

Randeep Jaidka
VP, Professional Services, Rocketlane

Ana Gole
VP Global Professional Services & Operations, Verint–Calabrio
.webp)
Justin Collins
VP Professional Services, Proofpoint

Josh Rutberg
VP Customer Outcomes, Glean

Moderated by
Randeep Jaidka
VP, Professional Services, Rocketlane

Raj Rajasekar
CEO, Saasgenie

Rashmi Kiran
Co-Founder, Saasgenie

Raj Rajasekar
CEO, Saasgenie

Rashmi Kiran
Co-Founder, Saasgenie

Shehryar Malik
VP Implementations & Customer Onboarding, Tipalti

Shehryar Malik
VP Implementations & Customer Onboarding, Tipalti

Merlin Komenda
Director of Implementation & Onboarding, Zappi

Merlin Komenda
Director of Implementation & Onboarding, Zappi

Srikrishnan Ganesan
CEO & Founder, Rocketlane

Srikrishnan Ganesan
CEO & Founder, Rocketlane
Delivery, Redesigned
.webp)
How the best teams rebuilt delivery around outcomes, not go-lives
.webp)

Stacey Milgram Potzka
VP of Operations & Implementations, Actabl

Amanda Stewart
Senior Director of Implementations, Actabl

Stacey Milgram Potzka
VP of Operations & Implementations, Actabl

Amanda Stewart
Senior Director of Implementations, Actabl

Chris Pinaire
Director of Consulting/Implementation, Global Shop Solutions

Chris Pinaire
Director of Consulting/Implementation, Global Shop Solutions

Emily Garza
Chief Customer Officer, Unit21

Emily Garza
Chief Customer Officer, Unit21
.webp)
April Slinger
Director of Client Implementation & PMO, HealthEZ
.webp)
April Slinger
Director of Client Implementation & PMO, HealthEZ

Robert Haukenberry
PS Leader, Apricity Group

Jeremy Taylor
PS Leader, Apricity Group

Robert Haukenberry
PS Leader, Apricity Group

Jeremy Taylor
PS Leader, Apricity Group
The New PS Team
.webp)
The roles this era created, who to hire for them, and when
.webp)
.webp)
Kevin Stanley
Director of Implementation, MaintainX
.webp)
Kevin Stanley
Director of Implementation, MaintainX

Jacqui Morgan
Head of Client Delivery Transformation & Global PMO, Xceptor

Jacqui Morgan
Head of Client Delivery Transformation & Global PMO, Xceptor

Miku Jha
VP of Applied AI & Forward Deployed Engineering, ServiceNow
.webp)
Landon McCaig
Head of Global Implementation Services, Intercom

Alex Laverty
Customer Success, Harvey

Rajkumar Irudayaraj
SVP, Global Technology & Innovation Partners, Alteryx

Miku Jha
VP of Applied AI & Forward Deployed Engineering, ServiceNow
.webp)
Landon McCaig
Head of Global Implementation Services, Intercom

Alex Laverty
Customer Success, Harvey

Rajkumar Irudayaraj
SVP, Global Technology & Innovation Partners, Alteryx

Hannah Kinder
Director of Operations & HR, Greener by Default

Hannah Kinder
Director of Operations & HR, Greener by Default

CJ Tully
Director of Professional Services, Smartsheet

Leanne Snoeck
Director of Implementation Services, Quickbase

Jeff Rosenbaugh
Sr. Director of Professional Services, Lucid

Omid Razavi
Founder, SuccessLab

CJ Tully
Director of Professional Services, Smartsheet

Leanne Snoeck
Director of Implementation Services, Quickbase

Jeff Rosenbaugh
Sr. Director of Professional Services, Lucid

Moderated by
Omid Razavi
Founder, SuccessLab

Kevin Bai
Founding Forward Deployed Engineer, Rippling

Kevin Bai
Founding Forward Deployed Engineer, Rippling

Brian Hodges
CEO & Co-Founder, nCloud Integrators

Brian Hodges
CEO & Co-Founder, nCloud Integrators
Prove the Outcomes
.webp)
How to make value visible, from health scores to handoffs and metrics your board reads
.webp)

Daniel Levine
Director of Implementation & Professional Services, Clutch (CUSO)

Daniel Levine
Director of Implementation & Professional Services, Clutch (CUSO)

Kristen Hayer
Founder & CEO, Success League

Kristen Hayer
Founder & CEO, Success League
.webp)
Grace VanderMolen
Program Manager, OneSource Virtual
.webp)
Russell Pope
Technical Program Manager, OneSource Virtual

TJ Clark
PMO Director, OneSource Virtual
.webp)
Grace VanderMolen
Program Manager, OneSource Virtual
.webp)
Russell Pope
Technical Program Manager, OneSource Virtual

TJ Clark
PMO Director, OneSource Virtual

Anuj Arora
Chief Customer Officer & AI GTM Advisor, Ada.cx

Anuj Arora
Chief Customer Officer & AI GTM Advisor, Ada.cx

Mariah Bayne
Founder & Principal Coach, Authentically You Coaching

Mariah Bayne
Founder & Principal Coach, Authentically You Coaching
Price for Value
.webp)
Pricing outcomes instead of hours, and knowing when you're ready to make the switch
.webp)

Gwen Thorn
VP of Customer Success, Moveworks

Kristen Rosenberry
Sr. Professional Service Strategy & Ops Program Manager, Moveworks

Brett Jarvis
Vice President of Customer Success & Experience, Rocketlane

Gwen Thorn
VP of Customer Success, Moveworks

Kristen Rosenberry
Sr. Professional Service Strategy & Ops Program Manager, Moveworks

Brett Jarvis
Vice President of Customer Success & Experience, Rocketlane
.webp)
Erin Vaughan
VP of Customer Services, dbt Labs
.webp)
Jess Williams
Director of Professional Services, dbt Labs
.webp)
Erin Vaughan
VP of Customer Services, dbt Labs
.webp)
Jess Williams
Director of Professional Services, dbt Labs

Kasey Smith
Chief Operating Officer, Graphite Connect

Kasey Smith
Chief Operating Officer, Graphite Connect

Sabina Pons
Chief Executive Officer & Chief Customer Officer, Growth Molecules™

Justin Manduke
Vice President of Professional Services, Optro

Josh Simpson
SVP, Professional Services & Onboarding, Gainsight

Sabina Pons
Chief Executive Officer & Chief Customer Officer, Growth Molecules™

Justin Manduke
Vice President of Professional Services, Optro

Josh Simpson
SVP, Professional Services & Onboarding, Gainsight

Sarah Hurd
VP, Services & Operations, Faye

Sarah Hurd
VP, Services & Operations, Faye