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Beyond the Bucket: Transitioning from Hours to Resident Architect Access SKU

Erin Vaughan and Jess Williams (dbt Labs) trace their journey from an hours-bucket model to the Resident Architect Access SKU — including AI-powered forecasting, 9% utilization gains, and a 52% attach rate increase.

Erin Vaughan

VP of Customer Services,
dbt Labs

Jess Williams

Director of Professional Services, dbt Labs