Star Hofer

Chief Operating Officer/ Chief Customer Officer at AKA New Media, Inc

Star brings over two decades of experience building SaaS Startup Customer Success Departments. She has a reputation for hiring, building, and developing a high-performing diverse team focused on driving retention, net revenue growth, platform adoption, and operational excellence. Star was recognized as a Customer Success Strategist, and she continues to make a mark in the CS Community.

Sessions

DAY 2

APRIL 19, WEDNESDAY

time (PST)

Title

Speaker

11:15 am

Session

Partner-led customer onboarding: scaling faster, smarter

30 mins

Learn how to create a partner-led customer onboarding experience that can help you scale faster, smarter. Be all in (all partners) or augment your team for scale, geographies or specialties.

You’re one step away from onboarding greatness

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