Mary Iappica

Director of Customer Onboarding & Adoption, ZoomInfo

Mary is the Director of Customer Onboarding & Adoption. Working with hyper-growth companies her expertise lies in building functions ground up, elevating customer experience, and shortening time-to-value.

Sessions

DAY 1

APRIL 18, TUESDAY

time (PST)

Title

Speaker

10:00 am

Session

Consultative approach to customer onboarding

30 mins

This session is focused on consultative onboarding and how companies can ensure their onboarding & customer success teams go beyond simply checking the box and making sure that their customers are reaching their desired outcomes.