Annie Stefano

Educator and Consultant, Growth Molecules

Annie is known for her passion and drive for client retention and the customer journey, upholding strong user adoption with a diverse portfolio of customers from small to enterprise. Her expertise spans over 15 years in Customer Success, Customer Support, Implementation/Onboarding, Sales (Renewals, Expansions), and Professional Services for B2B SaaS companies.

Sessions

DAY 2

APRIL 19, WEDNESDAY

time (PST)

Title

Speaker

02:10 pm

Professional Services

A recipe for revenue retention: professional services and customer success alignment

25 mins

Teams who are aligned on the mission of customer centricity are poised to deliver optimum revenue continuity. Join Annie Stefano and Sabina Pons of Growth Molecules for a fireside chat where they empower listeners with the ingredients for professional services and customer success team alignment.