May 13 - May 14, 2026
In-Person
Where the future of services leadership meets
Join service leaders and practitioners for two days of real-world strategy and execution in the AI-driven, outcomes-first era.
Tickets available now
* Early Bird: 50% Off
San Francisco, Bay Area
May 13 - May 14, 2026
Attend Propel26
Attend Propel26
Attend Propel26
500+
Attendes
45+
Sessions
60+
Speakers
1
Epic party
500+
Attendees
45+
Sessions
40+
Speakers
1
Epic party
A year ago, AI was about exploration. Enterprises invested aggressively, tested new ideas, and ran pilots to understand what was possible. But for many teams, those efforts stalled before reaching real adoption. Impact was difficult to quantify. And too often, AI remained impressive in theory but disconnected from day-to-day work.
In 2026, that phase is over. The conversation has moved from what AI could do to what it actually delivers.
Why this year marks a turning point
Enter the Outcome Era
AI is here, but where are the outcomes?
AI is here, and it's transformational. But what exactly does that look like in an organizational context?
The next generation of software is all about building the capacity to embed AI across teams, systems, and delivery models, so it translates to clear, measurable outcomes.
AI-Powered Delivery Transformation
With AI, scaling software delivery doesn't have to mean increasing headcount. Novel ways of running delivery teams are emerging and will soon be the norm.
Team Evolution &
New Roles
AI not only changes work, but also changes what it means to run a team. New roles and disciplines are emerging and orgs that build this muscle will be the incumbents of tomorrow.
Success Metrics & Measurement
AI allows for greater visibility, and formerly abstract notions of work will now be measurable, tangible and lend themselves to more precise forms of goal setting.
Delivery Model Innovation
Existing delivery processes are being overhauled as AI rewrites the delivery playbook. Shrinking TTVs, continuous delivery, and new processes will soon be the norm.
Pricing &
Partnerships
AI enables new pricing models that hinge on outcomes instead of usage. Partner strategies are also reorienting themselves around outcome as a deliverable.
Leadership &
Strategy
As software ceases to be an asset, growth levers will move towards other avenues like professional services, change management and outcome-based economics.
Outcomes Over efforts
Partner
Founding Product Manager
VP of Deployment and Integration
Head of Professional Services
Head of Professional Services
VP Customer Deployment and Professional Services
Senior Director of Customer Experience
Global Director of Implementations
Service Operations Director
Director & Co-Founder
Vice President Global PMO
Global Director, Implementation & Consulting Services
Head of Implementation Solutions
Partner
CEO and Co-founder
Director & Co-founder
VP of Operations
Global Head of Professional Services
CEO of Gainsight
Director, Customer Experience
Co-founder and Executive Chairman
Director of Implementation
Founding Product Manager
Principal Consultant
VP WW - Professional Services
Senior Director, Client Success
VP of Customer Success and experience
President and Co-Founder
Vice President, Professional Services
COO and Co-Founder
Director, Professional Services
Global CIO
Senior Manager, Customer Success & Services
Operations Manager
Manager, Professional Services Operations
Senior Manager, Implementation Services
Principal, Zenkara Consulting LLC
Sr. Enterprise Customer Success Manager
Principal Consultant
CIO
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Vice President, Professional Services
Vice President of Professional Services
Head of Enablement, Training & Onboarding
SVP & CIO
Head of Ops, CX & Integrations
Shared Services Continuous Improvement Leader
VP of Global sales
Director, Service Delivery
Career Coach & CS Leadership Strategist
Managing Director
Manager - Support and Education
SVP, Professional Services
CEO
Executive Leadership Coach & Founder
Head of Growth - India
CEO & Co-Founder
Vice President, Professional Services
Product Manager
Head of Customer Success
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Propel25 offered a rare and valuable opportunity to engage directly with other professional services leaders.
Chase Potter
VP Professional Services, AlayaCare
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Want to deliver a talk at Propel26?
We’re looking for people who are operating at the bleeding edge of professional services. If that’s you, please write to us. The PS world could benefit from some of your hard-won knowledge.
Be part of Propel26?
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